Privacy Policy
INTRODUCTION
This Privacy Policy describes how NextGen Sound Inc. (“NextGen Sound”, “we”, or “us”) collects, uses, stores and discloses information from website visitors and our current and prospective clients (“clients” or “you”) when you use our services. These services include our websites, mobile application and other online products and services (collectively, the “Services”). We understand and greatly value the importance of your privacy. We will only use your personal information in accordance with this Privacy Policy, unless otherwise required by applicable law.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES DESCRIBED IN THIS PRIVACY POLICY, DO NOT USE THE SERVICES.
TYPES OF INFORMATION WE COLLECT.
The types of personal information we collect will depend on the nature of your dealings with us. We may collect and use several types of information about you including:
Personal Information which is information that can reasonably be used to directly or indirectly identify, locate or contact you, such as your name, address, age, image, phone number, identification and email address.
Non-Personal Information which is information that does not directly or indirectly identify you or any other individual, such as demographic information, statistical or aggregated information, technical information and information about your interactions with the Services.
INFORMATION WE COLLECT.
Information You Provide Us.
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, make a purchase, communicate with us via third party social media sites, request customer support, use our platform or otherwise communicate with us. The types of information we may collect include: (1) identifiers, such as your full name, phone number, email address, unique personal identifier, online identifier, internet protocol address, (2) commercial information, such as records of products or services purchased, obtained, or considered,; and (3) any other information you choose to provide.
Information About Your Use of the Services.
Usage Information
We collect information about your use of the Services, such as the ways in which you use our platform, the way you respond to us when we send you emails or communications or your preferences when you interact with our Services.
Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including:
Log Information: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, your general location and the page you visited before navigating to our Services.
Transactional Information: When you make a purchase, we collect information about the transaction, such as purchase details, purchase price, and date and location of the transaction. We or a designated third party may collect payment and credit card information when you subscribe to our paid Services.
Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information
Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies, web beacons and session replay. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. Session replay provides the ability to replay a visitor’s interaction with our Services, such as mouse movements, clicks and page visits, in helping us to better understand your experience. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect through our Services. For example, we may collect information about you from third parties, including but not limited to social media sites, credit bureaus, data enrichment providers, fraud prevention vendors and partners, and publicly available sources.
HOW WE USE YOUR INFORMATION.
We use the information we collect to provide, maintain and improve our Services, such as to administer your account and to provide you with insights to help you optimize your use of our platform.
We may also use the information we collect to:
Provide and deliver the products and services you request, process transactions and send you transaction-related information, including confirmations and invoices;
Send you technical notices, updates, security alerts and support and administrative messages;
Respond to your comments, questions and requests and provide customer service;
Communicate with you about products, services, offers and promotions offered by NextGen Sound and others, and provide news and information we think will be of interest to you;
Monitor and analyze trends, usage and activities in connection with our Services;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and prosecute those responsible for that activity;
Debug to identify and repair errors impairing existing intended functionality;
Undertake activities to verify or maintain the quality or safety of our Services, and to improve, upgrade, or enhance our Services;
Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of NextGen Sound and others;
Personalize and improve the Services;
Comply with our legal and financial obligations.
WHEN WE MAY SHARE YOUR INFORMATION WITH OTHERS.
We will not disclose information about you except in the following circumstances or as otherwise described in this Privacy Policy:
Third Party Service Providers. We may share your information with third-party service providers we use to support our business (such as analytics and search engine providers that assist us with the improvement and optimization of our Services). For example, we may use third-party service providers to help us make the Services operate smoothly and to help us communicate with our users. Our third-party service providers are contractually obligated to keep personal information confidential and to use it only for the purposes for which we disclose it to them.
Legal and Safety Factors. We may disclose personal information if required by law or in the event we need to share information with a third-party in order to protect a person’s safety and security or the safety and security of us or our employees.
Corporate Change. We may disclose personal information to third-parties in connection with a corporate change, including any due diligence process, but such disclosure will be subject to this Privacy Policy continuing to govern treatment of personal information.
Affiliate Companies. We may disclose personal information to our subsidiary and affiliate companies, but such disclosure will be subject to this Privacy Policy continuing to govern treatment of personal information.
Professional Advisors. We may disclose personal information our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
Consent. We may disclose your personal information where you have provided us with your consent to do so.
Non-Personal Information. We may disclose aggregated information about our users, and information that cannot be used to identify any individual without restriction.
THIRD PARTIES; ADVERTISEMENTS; LINKS
We allow others to serve advertisements on our behalf and on behalf of our clients across the Internet and to provide analytics services. These entities may use cookies, web beacons, device identifiers, session replay, and other technologies to collect information about your engagement with our advertisements, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked and conversion information. Their collection and use of information is governed by their own privacy policies, over which we have no responsibility or control.
Our Services contain links to third-party websites. Similarly, those third-party websites have their own privacy policies, and we have no control of or responsibility for the privacy practices of those third-parties. Clicking on a link to a third-party website may allow that third-party to collect or share information about you. We encourage you to read the privacy policy of any third-party website you visit.
YOUR RIGHTS
By law you have the right to request access to and to correct the personal information that we hold about you. You may also have certain additional rights.
If you are a user in the European Economic Area or United Kingdom, you have certain rights under the respective European and UK General Data Protection Regulations (“GDPR”). These include the right to (i) request access and obtain a copy of your personal data; (ii) request rectification or erasure; (iii) object to or restrict the processing of your personal data; and (iv) request portability of your personal data. Additionally, if we have collected and processed your personal data with your consent, you have the right to withdraw your consent at any time.
If you are a California resident, you have certain rights under the California Consumer Privacy Act (“CCPA”). These include the right to (i) request access to, details regarding, and a copy of the personal information we have collected about you and/or shared with third parties; (ii) request deletion of the personal information that we have collected about you; and (iii) the right to opt-out of sale of your personal information. As the terms are defined under the CCPA, we do not “sell” your “personal information.”
If you wish to exercise your rights under the GDPR, CCPA, or other applicable data protection or privacy laws, please contact us at the address provided at the bottom of this Privacy Policy, specify your request, and reference the applicable law. We may ask you to verify your identity, or ask for more information about your request. We will consider and act upon any above request in accordance with applicable law. We will not discriminate against you for exercising any of these rights.
We will handle any request to exercise these rights in accordance with applicable law and any relevant legal exemptions. You may exercise these rights as permitted by the Site or by contacting us using the contact details below.
TRANSFERRING YOUR PERSONAL INFORMATION TO OTHER COUNTRIES
We may process, store, and transfer your information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. Whenever we engage a service provider, we require that its privacy and security standards adhere to this Privacy Policy and applicable Canadian legislation.
DATA SECURITY
The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted using our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
DATA RETENTION
Except as otherwise permitted or required by applicable law, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for.
WITHDRAWING YOUR CONSENT
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent. To withdraw your consent, if applicable, contact us at the address provided at the bottom of this Privacy Policy. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.
CHILDREN UNDER THE AGE OF 13
Our Services are not intended for children under 13 years of age. No one under age 13 may provide any personal information to the Services. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information to the Services. If we learn we have collected or received personal information from a child under 13 we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the contact information below.
CHANGES TO OUR PRIVACY POLICY
We will post any changes we make to this Privacy Policy with a notice at the top of this page that the Privacy Policy has been updated. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Site home page.
CONTACT US